AI-Enabled — your business on auto-pilot.
Run sales, customer support, COD confirmations, notifications and AI-powered conversations from one WhatsApp automation platform.
PKR Billing · Local Support · Team Inbox · Bot Flows · Ecommerce · API · AI
Gemini
ChatGPT
Claude
DeepSeekTurn WhatsApp voice notes into understood, actionable customer requests.
Now with ElevenLabs Voice
Voice notes → actionable requests
Independent implementation platform. API access through authorized provider channels where applicable.
Clear billing, provider disclosure, implementation resources and local support for production teams.
Works through authorized WhatsApp API and BSP channels where applicable.
How WAB2C Works With WhatsApp Providers →Built for Pakistani businesses • View customers • Read case studies
Connect sales, support, ecommerce and notification workflows to one operational platform.
Capture enquiries, qualify leads and route conversations to sales teams.
Learn moreManage support conversations with automation and human handover.
Learn moreConfirm cash-on-delivery orders with permission-based WhatsApp flows.
Learn moreConnect store events to order, cart and customer communication workflows.
Learn moreSend approved order, shipping and delivery update templates.
Learn moreUse AI-assisted conversations with defined automation and escalation paths.
Learn moreFrom marketing campaigns to customer support, WAB2C gives you all the tools to succeed on WhatsApp Business.
A consent-first WhatsApp journey that captures opt-in, uses approved templates, automates responses, and hands over to your team.
Collect customer details with opt-in source and message purpose.
Send business-initiated messages only through approved templates.
Route FAQs, order queries, and support requests through automation.
Transfer important chats to staff agents when human support is needed.
Send leads, orders, and customer details to CRM or Google Sheets.
Explore our powerful features designed for Pakistani businesses
Your entire team can access customer chats, assign conversations, add internal notes, and ensure no message goes unanswered. Perfect for growing support teams.
Ahmed Khan
2mI need help with my order
Sara Ali
5mThanks for the quick delivery!
Bilal Ahmed
12mIs this available in blue?
Send personalised template campaigns to eligible, opted in recipients or specific segments. Schedule permission based campaigns, use approved templates, and track delivery in real-time.
Estimated Reach
8,542
contacts will receive this message
Build chatbots without coding to handle common requests, then route unresolved conversations to human agents. Automated replies work alongside your team inbox and business controlled operating hours.
Welcome Message
Greet new visitors
Menu Options
Track Order • Support • Browse
Order Lookup
Connect to Shopify
Connect your Shopify, WooCommerce, or Daraz store. Automate abandoned cart recovery, order updates, and COD verification to increase conversions.
Recovered Carts
Rs 125K
+23% vs last week
COD Verified
89%
342 orders
Recent Automations
✓ Cart reminder sent to 45 customers
✓ 12 COD orders confirmed
✓ 8 shipping updates delivered
WAB2C Version 4 gives businesses greater control over how AI works inside WhatsApp—from selecting preferred AI providers and routing individual features to controlling AI spending and turning local-language voice notes into automated actions.
AI Provider Freedom
Google Gemini
ConnectedBest for: Long context & multimodal understanding
Available models
More models are available inside WAB2C.
AI-powered actions inside WhatsApp
Intelligent Feature Routing
Use one preferred AI by default, or assign a different provider and model to each WAB2C capability. Translation, chatbot replies, flow generation and content tools never have to depend on the same model.
Generate Flow
Routed to
Make AI Decision
Routed to
Read WhatsApp Message
Routed to
Translate
Routed to
Fix Grammar
Routed to
Change Tone
Routed to
Simplify
Routed to
Run Custom Prompt
Routed to
AI Spending Control
WAB2C keeps AI usage predictable and safe—so your team can automate confidently while costs stay under control.
Set clear ceilings so AI usage always stays within your plan.
Cap how much any single AI action is allowed to consume.
AI pauses safely once a limit is reached—no surprise costs.
Clear visibility into AI usage across your whole workspace.
Voice-to-Action Automation
Let customers communicate naturally through WhatsApp voice notes. WAB2C converts voice into text, understands the customer's intention and passes it into the configured automation—helping customers place orders, request updates, provide information, trigger workflows or reach the right team.
Enhanced voice capabilities can be configured through ElevenLabs integration based on the selected workflow.
Customer speaks naturally on WhatsApp.
Speech is transcribed accurately.
Language and intention are detected.
The configured flow runs instantly.
AI Chatbot Control Center
Control how your WAB2C AI assistant responds, which provider and model it uses, what information it can access, which actions it may perform and when a human team member should take over.
Your workspace rules are checked before an automated action is performed.
Business Knowledge
Add approved business information through documents, pasted content, structured files and selected customer conversations. WAB2C retrieves the relevant information when responding to customer requests.
Control which business information the assistant can access.
Use information connected to the customer's current request.
Update the assistant's knowledge as your business changes.
AI-generated replies are excluded when customer chat history is refreshed as a knowledge source.
Choose the AI provider and model that match each business requirement.
Set limits, cost caps, schedules, actions and fallback rules.
Let customers communicate through familiar languages and voice notes.
Combine AI automation, structured flows, Team Inbox and human handover.
WAB2C brings AI flexibility, controlled automation, voice-powered customer journeys and Team Inbox collaboration together in one platform—built around how businesses and customers communicate in Pakistan.
WAB2C Version 4 is here—and we are only getting started.
From Karachi ecommerce stores to Lahore fashion brands — WAB2C understands local business needs.
WAB2C is designed for responsible WhatsApp Business API implementation.
Customer Opt-In Required
Only message customers who have consented to receive WhatsApp communication.
Approved Templates
Business-initiated messages must use approved WhatsApp templates.
24-Hour Support Window
Free-form replies are only for active customer service conversations.
Opt-Out Handling
STOP, unsubscribe, and block requests must be honored.
Human Handover
Every automation flow should include a clear escalation path.
Restricted Business Screening
Some industries and products may require review or may not be supported.
Our team helps Pakistani businesses with setup, templates, workflows, integrations, onboarding, and ongoing support.
Get help with setup, template guidance, chatbot and flow support, and human handover setup from our Pakistan-based team.
Real-time Analytics
Track your growth
Get CRM / Google Sheet integration support and local business understanding to help set up compliant workflows.
From ecommerce to education, WAB2C supports compliant WhatsApp automation across many sectors in Pakistan
Automate orders & support
Order confirmations & tracking
Product catalogs & styling
Admissions & notifications
Appointments & reminders
Regulated industry — requires eligibility review.
Property alerts & inquiries
Service reminders & deals
Secure notifications
Regulated industry — requires eligibility review.
Bookings & updates
Some regulated, restricted, or prohibited categories may not be supported depending on WhatsApp policy, local law, provider approval, and business use case.
WAB2C supports common business workflows with compliant WhatsApp automation.
Ecommerce Stores
Retail Businesses
Restaurants
Real Estate Teams
Education Consultants
Agencies
Service Businesses
Customer Support Teams
Growth is the primary operating plan. Scale through Pro or design a governed Enterprise transformation; Starter remains available on the full pricing page as a limited evaluation route.
The primary operating plan for growing businesses
PKR 11,250/month effective with annual billing
12 months · 2 months free
For high-volume operations
PKR 22,917/month effective with annual billing
12 months · 2 months free
For governed transformation across teams and regions
PKR 45,834/month effective with annual billing
12 months · 2 months free
WAB2C plans cover platform features — chatbots, team inbox, contacts, flows, AI, and support. WhatsApp message charges apply separately through provider channels. Save one month on 6-month billing or two months on 12-month billing.
Discover tools, case studies, and industry solutions to grow your business with WhatsApp
Automate orders, delivery updates & customer support for your restaurant
Learn moreWhatsApp Business API automation and onboarding for Lahore businesses
Learn moreWidget creator, link generator, chat button builder & more
Learn moreMulti-agent dashboard for collaborative customer support
Learn moreHow a Karachi charity improved donor communication with WhatsApp
Learn moreFrom website to WhatsApp-powered ecommerce powerhouse
Learn more7-branch mobile store unified with multi-agent dashboard
Learn moreReady-to-use WhatsApp templates for clinics & hospitals
Learn moreQuick answers to common questions about WhatsApp Business API and WAB2C.
Book a consultation with WAB2C to plan your WhatsApp Business API setup, automation flows, CRM / Google Sheet integration, and compliance-ready messaging process.
WAB2C is an independent implementation platform. API access may depend on provider approval and Meta/WhatsApp policies.
Chat with our WAB2C experts
Get instant answers about WhatsApp API,
pricing, and features.
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